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Log in Help / Contact Us e-Token Users ? For Standard Dealer Users, please contact your Dealer Administrator who is your first contact.
Non e-Token Users. My password is expired. How can I reset my password ? Be aware that password is CASE sensitive and is revoked after 3 failed attempts. If you need to reset or to remind your password, and independently of your employee type, please contact your Local Help Desk. You will find below, a list of e-mails and telephone numbers of each Local Helpdesk per country.
How can I sign in for first time? It exist 2 different processes depending on your Employee Type. Definitions of Employee type profile:
Step 1 Please contact by phone/e-mail to Local Help Desk. Contact Details are available in the list at the end. Step 2 Help Desk will return an excel form. Please fill all details and send back by e-mail to same address. Step 3 Upon reception, Helpdesk will return by e-mail User ID and password according the employee type profile. In case of Dealers, it will correspond to Dealer Administrator only. Case B: Independent market Traders Exclusive for Independent Market Traders Please Use On-line register form by clicking here
How can I get contact with Nissan Help Desks in Europe?
Dealers and Sales Companies Helpdesks
ANDORRA
Supplier Helpdesks at Manufacturing Plants in Europe
Concesionarios
AUSTRIA+34 93 290 8264, nibsa.helpdesk@nissan.es
Dealers
BELGIUM(0) 1 90577 437 , helpdesk-edv@nissan.at Employees (0) 1 90577 430, HD-AUSTRIA@nissan.at
Dealers
BELORUSSIA03 870 33 31, BEDealer.Helpdesk@Nissan.be (Dutch language) 03 870 33 32, BEDealer.Helpdesk@Nissan.be (French Language) Employees 03 870 34 12, ne-nbnv-nb-helpdesk@nissan.be
Dealers
CZECH REPUBLIK+7 (495) 9612131 Ext. 5999, helpdesknmr@nissan.ru
Dealers
DENMARK+420 (0) 2 223 39 444, it.helpdesk.cz@nissan-europe.com Employees +36 1 371 5454, helpdesknscee@nissan-europe.com
Dealers
ESTONIA+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealers
FINLAND+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealers
FRANCE
+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealers
GERMANY01 72 67 58 58, globalservicedesk.renault-nissan@dxc.com Employees 01 30 13 58 58, helpdesknesas@nissan-europe.com
Dealers
HUNGARY
(0) 2232 73 7275, haendlersupport.deutschland@nissan.de Employees (0) 2232 73 9166, hotline.informatik@renault.de
Dealers
ITALY
01 371 53 72, it.helpdesk.hu@nissan-europe.com Employees 01 371 5454, helpdesknscee@nissan-europe.com
Dealers
LATVIA800 9 93064 , helpdesk.italy@scc.com Employees 0690 8 08705, help.desk@nissan.it
Dealers
LITHUANIA+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealers
KAZAKHSTAN
+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealers
LUXEMBOURG
+7 (495) 9612131 ext 5999, helpdesknmr@nissan.ru
Dealers
THE NETHERLANDS
+32 ( 0 ) 3 870 34 12, nb-helpdesk@nissan.be Employees +32 ( 0 ) 3 870 34 12, ne-nbnv-nb-helpdesk@nissan.be
Dealers
NORWAY
020 - 516 3235, nldealer.helpdesk@nissan.nl NSC Employees 020 - 354 9115, ict.servicedesk@nissan.nl NMPC Employees 020 - 516 2323, Helpdesknmpcbv@nissan-europe.com
Dealers
POLAND
+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealers
PORTUGAL
+48 (22) 541 10 07, it.helpdesk.pl@nissan-europe.com Employees +36 1 371 5454, helpdesknscee@nissan-europe.com
Usuarios/concesionarios
RUSSIAN FEDERATION
+351 21 836 1059, helpdesk.portugal@renault.pt Concesionarios + 351 21 836 1076, joao.magalhaes@renault.pt
Dealers
SLOVAKIA
(495) 9612131 ext 5999, helpdesknmr@nissan.ru Employees (495) 9612131 ext 5999, helpdesknmr@nissan.ru
Dealers
SPAIN
+421 (0) 2 208 39 911, it.helpdesk.sk@nissan-europe.com Employees +36 1 371 5454, helpdesknscee@nissan-europe.com
Concesionarios
SWEDEN
+34 93 361 35 00, globalservicedesk.renault-nissan@dxc.com Empleados 93 361 85 05, globalservicedesk.renault-nissan@dxc.com
Dealers
SWITZERLAND
+44 203788 4777, globalservicedesk.renault-nissan@dxc.com Employees From office: 93585240 Outside of office: +358 10 770 5240, IT Self-Service Portal or globalservicedesk.renault-nissan@dxc.com
Dealer (D)
UKRAINE
(0) 44 736 55 60, SD-DEALER-CH@nissan.ch Dealer (F) (0) 44 736 56 70, SD-DEALER-CH@nissan.ch Employees (D/F) (0) 44 736 56 66, HD-SUISSE@nissan.ch
Dealers
UNITED KINGDOM
+7 (495) 9612131 ext 5999, helpdesknmr@nissan.ru Employees +7 (495) 9612131 ext 5999, helpdesknmr@nissan.ru
Dealer Staff
OTHER COUNTRIES
0870 7538 899, isgo.servicedesk@renault.co.uk NMGB Staff 01923 899 444, isgo.servicedesk@renault.co.uk
+44(0) 1914 189323, central.helpdesk@nissan-europe.com
NMUK, Sunderland
Supplier Helpdesks at Technical Centers in Europe
+44(0) 1914 189323, central.helpdesk@nissan-europe.com
NMISA, Barcelona
+34 93 290 73 94, nmisa.helpdesk@nmisa.es
NMISA, Avila
+34 920 35 45 75, nmisa-avila.helpdesk@nmisa.es
Independent Motor Traders’ helpdesk (IMTs)?
Please contact our Global Service Desk at this email address globalservicedesk.renault-nissan@dxc.com
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